At Aman, we are committed to providing high-quality products and a satisfying shopping experience. If you are not entirely happy with your purchase, you may be eligible for a return under the conditions below.
Eligibility for Returns
1. Returns are accepted within 15 calendar days from the date of delivery.
2. Items must be unopened, unused, and in their original packaging, with all tags, labels, and protective seals intact.
3. For hygiene and safety reasons, products that have been opened or used cannot be returned. This includes perfumes, personal care items, and any product with a broken seal.
Non-Returnable Items
1. Opened or used products
2. Items not in original condition or packaging
3. Products returned after the 15-day window
If an item is delivered damaged, defective, or incorrect, please report it within 48 hours of delivery along with photographic evidence. In such cases, we will arrange a replacement or a refund at no extra cost.
Refunds
Refunds for approved returns will be processed to the original payment method within 7-10 business days after inspection. Shipping fees are non-refundable unless the return is due to our error or a defective item.
Return Process
1. Contact us within 15 days of receiving your order to request a return.
2. Provide details, including order number, product name, and reason for return.
3. Receive approval and return instructions from our team.
4. Pack the item securely in its original packaging.
5. Ship the item using a trackable courier at your own cost (unless faulty).
6. Refund processed to your original payment method after inspection and approval.
By making a purchase from Aman, you acknowledge and agree to the terms of this Return Policy.
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